Tablet mounts

Holds a screen at a fixed working height and angle and keeps it powered, so a consumer device can survive a commercial bar.

A mount solves three problems and is usually bought as if it solved one. The first is the interface to the device: a clamp, a cradle or a case, and whichever it is decides whether the charge port and the speaker stay usable. The second is the interface to the building: a counter clamp, a bolt-through base, an adhesive foot or a weighted stand, each transferring force differently. The force that matters is not the device's weight, which is trivial — it is the repeated push of a fingertip at the top of the screen, hundreds of times a shift, at the worst possible leverage. A mount that flexes on every tap trains the operator to steady it with the other hand, which is a hand that should have been doing something else. The third problem is the cable, and it is the one specified last and regretted first: a mount that cannot route power permanently produces a device that is charging on the counter during the peak it was bought for.

  • Specify the mount with the counter, not after the terminal arrives. A bolt-through base needs a hole and a cable route, and both are joinery decisions taken weeks before anyone thinks about the mount. Retrofitting a permanent mount into a finished worktop is a decision to either drill it in service or accept a clamp you did not want.
  • Choose rigidity by how the screen is used, not by what it weighs. A screen that is only read can hang off anything. A screen that is tapped all shift must not move at all, because a mount with any give in it silently converts a one-handed task into a two-handed one on every order.
  • Angle it for the person who uses it most, and be honest about who that is. A screen tilted for the guest's signature is a screen the operator squints at for the rest of the shift; on a bar, the operator uses it many times for every once the guest does, and neck strain across a shift is a real cost.
  • Solve the cable before you choose the bracket. A permanently mounted device needs a permanent power route, and a mount whose only virtue is that it holds the device will produce a flat battery at the worst hour of the week. This is the most common regret in this category and the cheapest one to avoid.
  • Assume the device will be replaced sooner than the bar will be refitted. A mount that fits one device's exact dimensions is a mount you replace when the device changes; a mount with an adjustable grip or a standard plate pattern outlives several devices.
  • Judge the shape as a cleaning problem. The mount sits in a splash zone and either sheds milk and syrup or traps them — any upward-facing lip or seam in that position becomes a permanent cleaning task that nobody owns and everybody notices.
  • Check the swept path against the drawer and the pass. An articulating arm that can swing into the cash drawer's opening arc, or across the pass where finished drinks are set down, is a collision that has been designed in rather than one that happens.

The mount fixes the terminal, the terminal fixes the queue, and the queue shapes the floor — which makes a bracket one of the quietest floor-plan decisions in a fit-out. Treat it as part of the counter design that the workflow article describes, not as an accessory ordered with the device.

  • Choosing the mount after both the device and the counter are already fixed, which removes every good option.
  • Using an adhesive base on a surface that is cleaned with solvent, and treating the eventual failure as bad luck.
  • Ignoring the cable until commissioning, then running it across a wet counter to the nearest socket.
  • Buying an enclosure that covers the charge port, and discovering it on the first busy afternoon.
  • Mounting for the guest's convenience and against the operator's neck for the rest of the year.
  • Assuming a domestic-grade mount will take commercial tap volume because the device is the same device.
  • The mounted device needs a permanent supply routed with the mount rather than found afterwards, and whether that supply is switched with the bar or held independent is a commissioning decision worth making deliberately. Circuit selection, protection and any penetration through a worktop are for a licensed electrician to confirm and the local authority to govern; this site states no amperages.
  • The real footprint of an articulating mount is its swept area, not its base. Draw the swing on the counter plan and check it against the drawer, the pass and anywhere a guest leans.
  • Screen height and tilt are set from the operator's standing eye line, and the device must be removable for cleaning or replacement without dismantling the mount.
  • Splash, steam and the cleaning chemicals used around it all act on the mount before they act on the device. An adhesive base on a surface that gets wiped with solvent has a shorter life than anyone plans for.
  • Counter clamp
  • A screw clamp gripping the counter edge or a shelf lip; no drilling.
  • Fast to fit and easy to move while the layout is still settling, and it puts all the load on a counter edge that may not have been built for it. It also loosens, quietly, over weeks.
  • Bolt-through base
  • A plate fixed through the worktop, usually with the cable routed through the same hole.
  • Rigid, tamper-resistant and tidy, and it commits the layout permanently. This is the right answer once the position is proven and the wrong one while it is still being argued about.
  • Articulating arm
  • A jointed arm allowing the screen to be swung and angled through its range.
  • Lets one screen serve both the operator and the guest, which saves a device. The joints loosen with use, so the screen drifts out of position across a shift and somebody has to keep resetting it.
  • Locking enclosure
  • A shell that encloses the device and locks it to the mount.
  • Deters theft and casual tampering, and almost always covers something — a port, a speaker, a sensor or a camera. Read exactly what it blocks before choosing, because the blocked thing is discovered in service.
  • Staff steady the screen with their free hand while tapping it.
  • Mount flex, a loosened clamp, or a joint whose tension was never rated for repeated use.
  • Seconds on every order and an eventual drop. The early warning is the second hand, and it appears long before anything visibly fails.
  • The device is on low battery by mid-shift.
  • No permanent power route, so it is charged overnight and unplugged in service.
  • The till goes down during the hour it was needed most. Pure downtime, from a decision made about a cable.
  • The screen has drifted out of its set angle by the end of the shift.
  • Articulating joints losing tension under repeated adjustment.
  • Mis-taps and a guest-facing screen pointing at nobody, plus a small task somebody has to keep repeating.
  • Dried milk appears in the bracket seams.
  • An upward-facing lip or crevice sited inside the splash zone.
  • A hygiene finding on a hand-contact assembly, and a cleaning task that is nobody's on the schedule.
  • The clamp needs retightening every few weeks.
  • A clamp on a surface that flexes, or an adhesive base on a worktop cleaned with solvent.
  • The device eventually falls: a replacement, a hole in the service, and a broken screen in a food area.

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Equipment, workflow & commissioning

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